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AAP Finance Brokers NSW
Based on 81 reviews
Stephen was a great help getting our home loan. He explained everything to us, answered all our questions and made the entire process easy. He always answered our calls and got back to us promptly with any queries we had. We will be recommending AAP Finace Brokers to our family and friends.
Steve was recommended by a close friend, and I am extremely grateful I listened.
I could not be happier with my decision to have Steve as a mortgage advisor. Steve made a stressful & overwhelming period so much easier with his service, knowledge & guidance / advice.
On top of that, Steve is an absolute legend who goes over and beyond.
As it was so easy to deal with Steve (due to all of the above), I have enormous amount of trust in Steve.
I will be recommending Steve to all my family & friends.
Thank you again for everything Steve 👏
Response from the owner:Hey Aaron, thanks for your kind review. If you have any further questions or need assistance, please do not hesitate to reach out to me on 0402 791 288.
Steve was very helpful and professional throughout the whole process, which made it easy for an old bloke, like me.
I can’t recommend Steve highly enough. His professionalism, knowledge, patience and understanding made the whole process easy. He has also helped members of my family. Again, I can’t speak highly enough. Thank you Steve for making this process so easy
I had an excellent experience working with Steve. He took the time to explain every step clearly, found me a great rate, and kept me updated from start to finish. I would definitely recommend them to anyone looking for a reliable and knowledgeable mortgage broker.
A huge thank you to Stephen for his outstanding service as my finance broker! He was incredibly helpful and understanding throughout the entire process. Stephen made sure all documentation was in perfect order and guided me step-by-step, making everything smooth and stress-free. His professionalism and support truly made a difference. I’ll definitely be using Stephen again for any future finance needs, and I’m very happy to recommend him to others!
Steve is great to deal with, very knowledgeable and a great asset to have in your corner. Always working to find a solution.
Response from the owner:Thanks for the great review Elias. All the best for your new property. regards - Steve
Dealing with Steve from AAP Finance Brokers was an absolute pleasure. he was patients and incredibly helpful throughout the whole process. I would recommend Steve to anyone looking for a loan, no matter how complex the requirements
Stephen answered all my questions and never made me feel like I was asking stupid questions. His processes and requirements were always clear and understood. He made sure that next steps on the journey were clear as well. I enjoyed working with him.
I can’t recommend Steve at aap finance brokers enough. He went above and beyond to help me out, was patient and understanding throughout the whole process, and genuinely had my best interests at heart. You don’t often come across someone in the industry who’s not only professional and knowledgeable but also just a good bloke. Thanks again for all your help — really appreciate it!
We’ve had the pleasure of knowing Steve for over four and a half years, during which time he has expertly guided us through two property purchases. His support and knowledge has consistently made the entire process remarkably smooth and significantly less stressful, and we could not recommend him highly enough. We will continue to use him for any future financial needs. Thank you Steve!
Response from the owner:Thank you so much for the amazing review! It’s been an absolute pleasure working with you over the years and being part of your property journey. I’m truly grateful for your trust and ongoing support, and I’m always here to help whenever you need. Looking forward to assisting with anything you may need in the future—thanks again!
Steve was a pleasure to deal with in person . Prompt with email replies. Very happy with his support and service
Response from the owner:Hi Adam, Thank you so much for your kind words! It was a real pleasure working with you as well. I'm glad I could provide the support you needed and keep things moving promptly. If you ever need anything in the future, don’t hesitate to reach out. All the best!
Steve was very professional and friendly in his manner. The process went smoothly and quickly. I would definitely recommend AAP Finance Brokers - South Coast.
Response from the owner:Thanks so much for the great review! I really appreciate you taking the time to share your experience. It was a pleasure working with you, and I’m glad to hear the process was smooth and straightforward. Thanks again for the recommendation—it means a lot! If you ever need anything down the track, feel free to get in touch. All the best, Steve
We used Stephen for the first time recently as our previous broker had handed the reigns over to him (we are based in Cairns). We are incredibly impressed with the professionalism, advice and honesty and just how simple and streamlined he made the process even though our case isn't super simple! Thank you so much Stephen - we cannot recommend you highly enough!
Steve has been fantastic. Very thorough and has made the whole process seamless. Couldn't be more grateful.
Thanks Steve!
Response from the owner:Thank you so much for the wonderful review! I’m really glad I could make the process seamless for you. It was a pleasure working with you, and I’m grateful for your trust and kind words. If you ever need anything in the future, don’t hesitate to reach out!
Response from the owner:Thanks for the 5 star review Bianca. Much appreciated.
Steve at AAP Finance Brokers is excellent. I have done several deals with Steve, he is always wonderful to work with. He is very professional, knowledgable and always gets the deal done. Very highly recommended.
Steve was great to work with, this is the 3rd time we have done a home loan with his help and I would always recommend him to annyone in need of a broker
Steve was absolute pleasure to deal with.
This was my first time using a finance broker and my experience with Steve has restored my faith in the finace sector.
He was very professional , knowledgeable and helpful, explaining my best options to make my vision a success.
I strongly recommend using Steve at AAP Finance Brokers Illawarra.
Very professional and clear guidelines for the whole process from start to finish. More than happy to recommend Steve's services. Steve was readily available to take calls or meet in person. He helped to navigate our more complex loan issues and went above and beyond to get a good deal for us.
Steve assisted us to successfully change home loans. He was always professional and went above and beyond his role. We would definitely recommend his services.
Steve helped us navigate the right products for us, and the seemingly ENDLESS pages of documentation, for both home and investment products. Quick responses with simple explanations. Thanks Steve!
Response from the owner:Hi Lisa, thanks for taking the time to give me this 5 star review. I'm pleased i was able to work with you and I hope the investment property works out well for you and the family. Take care and talk soon.
We recently used the services of Stephen from AAP Finance Brokers. Stephen is exceptional in his ability to provide Financial products. He was professional & easy to deal with in accomplished our requests in a very timely manner. Nothing was too difficult & Stephen was able to provide us with the advice & products that suited our needs. Thanks for all your assistance & knowledge, we will definitely use his services again in the future.
Stephen, is very knowledgeable, efficient, great communication and really goes out of his way to ensure his clients understand and happy with the process. Can’t recommend enough. Thank you
Response from the owner:Hi Ainsley, thank you for your review. please don't hesitate to reach out with any questions moving forwards. Many thanks and regards - Steve .
AAP were extremely helping with the hole process and got us a great deal
We are first home buyers and really appreciated Glen’s support throughout the process of arranging our loan. Glen was transparent around the selection of our bank and very responsive and supportive throughout the process.
Nick and Elizabeth assisted us through our refinancing for a 2nd time and always keep you updated with lots of communication through the process and crucially know how to speak "bank". Thank you.
Steve was a pleasure to deal with. He helped me with a loan product switch which reduced my interest rate. The process was quick and seamless. Highly recommend.
I had the pleasure of working with Glen, and I can confidently say it was an exceptional experience from start to finish. Glen's communication was crystal clear throughout the entire process, ensuring we understood every step of the journey towards purchasing our first property. He went above and beyond to help us secure the best possible deal, demonstrating a deep understanding of the market and financial intricacies. What truly stood out was Glen's dedication to building trust; his reputation precedes him, and rightfully so. He comes highly recommended by our family, and I wouldn't hesitate for a moment to refer anyone seeking guidance to him. Glen's professionalism, expertise, and commitment make him an invaluable asset in any endeavor.
Response from the owner:Thanks for your kind words Taylor. It was an absolute pleasure helping you out on your first purchase.
Highly recommend Steve, he is extremely helpful and very easy to deal with. He always follows up promptly and looks for the best options for refinancing our mortgage. Takes the time to explain the process and the likely outcome. A+++
Steve has been amazing, walking us through the whole process. Strongly recommend as a broker
Response from the owner:Thanks Danielle! Feel free to reach out if you have any further questions.
We can’t recommend Steve enough! He has always made himself available to respond to emails or calls quickly, explained all the steps clearly and helped us achieve the result we were hoping for. He has made the process of refinancing very easy and stress free for us and has been a great bloke and so easy to deal with the whole time.
Response from the owner:Thanks so much for the positive feedback, Shayne! If you have any other questions or need anything else in the future, don't hesitate to reach out to me on 0402 791 288.
21 year old looking to buy first Ute.Amazing communication and service.Quick turn around.Everything was very seamless.Dealing with Steve and Eli was a great experience and would 100% use this company again.
Response from the owner:Cheers for the feedback, Hamish! I'm glad to hear you're happy with your experience. Happy to help, just give me a buzz
We have found Steve excellent to deal with, knows his products, extremely easy to deal with and made himself available to assist us through the paperwork process.
Response from the owner:I appreciate your positive feedback, Catherine. It was a pleasure assisting you with your financial needs. Thank you for choosing to work with me.
Steve has given us excellent guidance and support every step of the way in construction of our property. Very knowledgeable and experienced and we have a tremendous amount of trust with Steve.
Response from the owner:I appreciate the trust you have placed in me during the construction journey. If you have any further questions or need assistance, please don't hesitate to reach out me on 0402 791 288.
Steve really helped me out. Great bloke, easy to talk with. And made my finances a breeze. 100% would recommend.
Response from the owner:Thank you for your kind words, Lucus. I'm glad I could assist you with your finances. If you ever need any further help, don't hesitate to reach out at 0402 791 288.
Steve was amazing! Service was fantastic and we had a quick turn around refinancing with another bank with a much better interest rate.
After starting the process to initially refinance and pull out equity with our existing lender back in feb, our business banker kept changing the goal posts. Frustrated I emailed Steve. He called me that afternoon and discussed our needs. Before we knew it the application had been submitted and approved with another lender. A very happy customer and highly recommend as a broker!
Steve knows, & understands the product, follows up promptly and assisted us in having our bank to successfully review and reduced the mortgage rare, prior to loan refinance. I look forward to working with him in the future!
Response from the owner:Dear Chito, Thank you for taking the time to leave a review! I'm delighted that you had a positive experience. I appreciate your kind words and look forward to assisting you with any future financial needs. If you have any questions or require further assistance, please don't hesitate to reach out to me at 0402 791 288. Best regards, Steve
This was my first time working with a Finance broker, and they have blown my mind, they have been super helpful with any and all questions I had and the whole time, they were all super friendly. I would definitely use their services again, and highly recommend them.
Glen assisted me with the purchase of my first property.
He was professional, knowledgable and eager to see me achieve my goals.
Drawing on his years of experience he was able to secure a loan that was well suited to the objectives we discussed.
Glen was easily contactable and kept me updated throughout the entire process, from application until settlement.
I would highly recommend Glen and the team at AAP Finance Brokers to anyone.
I look forward to working with him in the future.

Many thanks Glen!!!
We were very lucky to have Glen Stortenbeker from AAP Finance whose genuine and honest approach made our home loan process an absolute breeze.

His unique skill set and knowledge from working over 30 years in banking and finance helped clarify any questions or queries that we had.

I highly recommend Glen for anyone looking for a home loan broker that is informative, responsive and approachable. 5 stars all the way!
I can’t recommend Glen from AAP enough. I’ve already passed on his details to a family member with help on their loan.

From the outset Glen was professional and prompt in his responses and follow ups. Our loan criteria wasn’t exactly straight forward but he made it so easy for us.

When we found a property we liked we ran into some delays from a preferred lender, but Glen had plan B ready to go and got just as good a deal over the line in a couple of days with a new lender.

Will use again and will recommend to friends and family!
Response from the owner:Thanks Matt. Pleasure to help you and Erin out. Hope the new house brings plenty of great memories.
Steve is excellent. He Thinks outside the box to achieve the results needed
Response from the owner:Hi Michael, Thank you for taking the time to leave your review. Nice to hear that you had an excellent experience. Thank you again for your support. Best regards, Steve AAP Finance Brokers: Illawarra, South Coast, Wollongong, Shellharbour
Steve was recommended to us a few years ago when we were looking for a mortgage advisor. Steve offered excellent support, knowledge and professionalism and went above and beyond to help us with some challenging obstacles. We have recently called on Steve’s expertise again and he really took the time to listen and talk though the rational, offered exceptional advice offering solutions and alternatives. Apart from being a thoroughly nice person, Steve is knowledgeable and professional who’ll do everything he can to help you get what you need.
Response from the owner:Dear Fotoula, Thank you so much for taking the time to leave such a fantastic review. I'm delighted to hear that I have consistently provided you with outstanding support and professionalism throughout the years. I genuinely appreciate your kind words regarding my expertise and my ability to navigate through challenging obstacles. At AAP Finance Brokers, I strive to provide the best service possible to my clients, and it's rewarding to know this has had a positive impact for you. I am extremely grateful for your recommendation and I look forward to continuing to assist you in any way I can in the future. If you have any further questions or require assistance, please do not hesitate to reach out to me on 0402 791 288. Warm regards, [Your Name] Customer Service Team AAP Finance Brokers
Steven has been amazing throughout the process and has always been dedicated to finding us the best possible mortgage rate without compromising the amount. We appreciate his hard work and are grateful for his help.
If you're seeking a reliable and skilled mortgage broker, Steven is undoubtedly the one to trust .
Response from the owner:Thank you for taking the time to share your experience. It is fantastic to hear that your are happy with the outcome. I truly appreciate your kind words and are grateful for your trust in my expertise. At AAP Finance Brokers, I strive to provide reliable and skilled services to my valued customers. Your review reaffirms that I am on the right track in delivering the excellent service I aim for. Should you or anyone you know need assistance with mortgages in the future, please do not hesitate to reach out to me. Thank you once again for your positive review and allowing me to help you. Best regards, Steve
I had the pleasure of working with Glen to secure my first home/loan. He was very knowledgeable and quick to respond throughout the whole process. As a FHB, I appreciated the additional guidance with price negotiations and the process in general. Settlement was quick and seamless. I would love to work with him again and will certainly be recommending him to others.
Response from the owner:Thanks Melanie - it was a pleasure. Enjoy the new property.
I am thrilled to share our experience with Steve who worked tirelessly to secure us the best advice and guide us through the process of obtaining our second home loan. From the moment we engaged with his services, it was evident that we had made the right choice.

Steve demonstrated unparalleled professionalism and expertise throughout the entire journey. He took the time to understand our financial goals, preferences, and unique circumstances. With his extensive knowledge of the market and loan options, he presented us with a range of suitable choices tailored to our specific needs.

Thanks to Steve’s expertise, we successfully secured our second home loan, and we couldn't be happier with the outcome. He truly exceeded our expectations in every aspect of their service. We are grateful for his unwavering support, professionalism, and integrity.

Thank you once again for everything you have done for us!
Response from the owner:Hi, Branislav. I am thrilled to learn that you had a positive experience with us!
I cannot express how grateful and impressed I am with AAP. A true gem in the world of financial services. From the moment I started working with them, I knew I had made the right choice. The team exudes professionalism, expertise, and a genuine commitment to their clients.

Being self-employed always proves to be a challenge however AAP went above and beyond to ensure my needs were met.

They are a standout choice for anyone seeking a mortgage. I wholeheartedly recommend them to anyone looking to navigate the complexities of finding the right mortgage with confidence and peace of mind.

Thank you AAP
Response from the owner:Hi, Kat. Thank you so much for leaving us a stellar review!
Steve has been absolutely wonderful in supporting our personal lending & business needs. He has a wealth of knowledge & can be relied upon for all the support he provides. 100% recommended.
Response from the owner:Hi Dan, and many thanks for the review. Kind regards - Steve
Steve went above and beyond for the purchase of my first home. He was there every step of the way from start to finish. He helped and answered and questions asked no matter the time or day. Would not recommend anyone else!
Response from the owner:Hi Jonathon, thanks for the 5 star review. Many Thanks and Regards - Steve
Steve went above and beyond to pull it through and reach success *****
Response from the owner:Thanks for the 5 Star review Marie. Kind Regards - Steve
Steve has been a revelation and a godsend for my firm. He has managed to get a lot of deals over the line and constantly goes out of his way to get clients I have referred to him, a great outcome. He is very patient and thorough in all he does and keeps me in the loop as to where my clients' loan applications are at.

He has even had success getting SMSF loans approved or refinanced when others have avoided them in the past.

I always recommend my clients talk to Steve when thonking about applying for a loan.
Response from the owner:Thanks for the kind review Peter. Look forward to continuing to work with you and your clients. Regards - Steve
We were referred to Steve Bynon by our previous neighbour. Steve promptly called to arrange our first meeting. Steve made us feel at ease with his genuine interest in us as well as his vast knowledge of the mortgage industry. Steve kept us in the loop throughout the entire process, and patiently followed us up on things we needed to prepare and provide. We would highly recommend Steve and were thoroughly impressed by him and the services that he provided to us.
Ian and Danni, Bellambi NSW
Response from the owner:Hi Ian, Thanks for your 5 star review and your kind words.
Absolutely amazing! Glen was super helpful and made everything with the purchase of our first home go so smoothly.
Steve has been a consummate professional from start to finish - he made the experience of obtaining pre-approval and an unconditional home loan a stress-free experience for my wife and I. Steve is prompt, thorough and informative - he understands the Bank’s requirements and is able to provide advice that accounts for the dynamic changes to the economy. Thanks for all your help Steve, you’re a legend!
Response from the owner:Thanks for your business and the kind review Justen, I hope you and Jen enjoy your new home.
Steve was recommended to us by a friend. We would also highly recommend Steve. He helped us navigate the complexities of our mortgage and construction loan. He was helpful, very prompt and highly professional.
Response from the owner:Hi Gareth, thanks for the opportunity to assist you and Jo, and thanks again for your kind review.
I cannot thank Steve enough for his knowledge, constant assistance and patience. Steve was available to chat to 24/7 and always provided the best outcome for my situation. I highly reccomend using his services & look forward to working with him in the future.
Response from the owner:Hi Samantha, thanks for the 5 star review, it was a pleasure to work with you. Thanks and Regards - Steve
Exceptionally great broker. In my fifties it is difficult to get a 30 year home loan but Steve with his tricks of the trade came through with flying colours.
He has a lot of banks in his arsenal to chose from which he will find the best deal for your circumstances. Not only a good broker he is a good upfront bloke. I highly recommend you give him a go.
Response from the owner:Hi James, and thanks for the 5 star review. All the best with your new property. regards - Steve
We have been working with Steve Bynon from AAP Finance Brokers for over 18 months. Steve is always there to help us work through our complex arrangements and made the process of obtaining finance clear and straight forward. This was a great experience for us, as this hasn’t always been the case. We felt comfortable with Steve’s knowledge, experience, and this came through in his regular and clear communications, which made for an uncomplicated decision-making process for us. We will now continue to use Steve for our personal and business requirements.
Happy to recommend Steve ( and have already done so on several occasions) and look forward to having Steve continue to help us . Jenny and Theo
Response from the owner:Thanks for the 5 star review Jenny. Look forward to continuing to work with you and Theo
Glen went above and beyond for us. with our different situation glen provided us a service like no other. Highly recommend the team at AAP Finance brokers
Glen was a pleasure to work with, he was extremely professional, prompt and knowledgeable. As a first home buyer we were very lucky to have Glen helping and guiding us through the process! Thanks Glen and AAP Finance
Great experience. The whole process was streamlined, friendly with terrific communication. Glen is very knowledgable and makes the process easy. The outcome being a loan that ticked our boxes, without all the stress. Thank you Glen.
Response from the owner:Thanks Julie
I was introduced to Glen by a friend as I was having no luck trying to secure a home loan while living overseas. Glen was able to secure my home loan in less than a week while 3 others could not. Not only did he secure us the loan, but was also able to obtain us the best possible rates and conditions. Glen is an expert in the banking industry, well connected, patient, beyond helpful and does not stop looking until he finds an answer to your problem. I cannot recommend Glen highly enough, especially to those looking for a professional of the highest level. Thanks Again Glen for all your help!
Response from the owner:Thanks Rich. Hey it was a fun journey 🙂
Great Service, very efficiant & professional
Response from the owner:Thanks Emily
Glen and AAP Finance Brokers were recommended to us by a number of friends when we were looking to finance a knockdown and rebuild project. From the very first meeting to discuss our goals right through to receiving the keys to our new house (some 2 years later!), Glen’s professionalism, advice, support and genuine interest in our project from start to finish far exceeded all of our expectations.
Building is a stressful process with lots of ups, downs and curve balls thrown in along the way, having Glen look after the financing of our build in such a personalised way (he was only ever a phone call of email away) removed any stress about this element of our project.
We could not recommend Glen any more highly.
Response from the owner:Thanks Cam - it was a pleasure
Glen was fantastic when we purchased our property, always had a solution! He worked with us for 12 months and always made time for our questions and to talk things through his help went beyond a broker and we where so grateful. Highly recommend - Tamworth NSW
Response from the owner:Thanks Angella
Glen helped me greatly throughout the process of getting a home loan and buying my first house. His advice went beyond financial help and he also put me in touch with several of his contacts such as real estate agents and a conveyancer. I don't know what I would have done without his help.
Response from the owner:Thanks Michael. Great to hear from you.

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