- The most important “golden rule” is that if you receive something in writing which seems suspicious – whether that be email, text or a letter – particularly if it is asking you to ‘click here’ or take any other action, please always give us a phone call to talk about it and check whether we, or any other business you deal with, actually sent it to you.
- Tell-tales signs that something is suspicious can sometimes include:
- Unprofessional emails with typos and poor grammar and/or a strange tone which you wouldn’t expect from us; and/or
- Unexpected requests or demands that you urgently take action. Examples of this could be a request to click on a link, provide more personal information or transfer money (more on that in a moment).
- Any unexpected request relating to transferring money or changing the bank account details which funds are transferred to, should be treated with extreme caution. As above, if you receive such as request and don’t feel right about it, please pick up the phone and have a chat with us before actioning any request.
- Enhancing your personal cyber-security by:
- enabling multi-factor authentication on your own social media, applications and devices;
- keeping your passwords secure; and
- using malware and virus protection software on your devices, will also increase your own protection against cyber-criminals.
We hope the above is helpful for you, and we look forward to assisting you with your finance needs whenever you need us.
Founder & Partner Broker
AAP Finance Brokers